Home Single-Family News Center Announcement SVC-2024-05 – Servicing Guide Update September 11, 2024 Announcement SVC-2024-05 – Servicing Guide Update The September Servicing Guide update clarifies servicer responsibilities related to the charge-off and second lien consideration processes and submission requirements. Download announcement Recent News June 18, 2025 Lender Letter LL-2025-02 Advance Notice of Changes to Servicing Processes and Systems June 18, 2025 In Case You Missed It: Policy Updates June 13, 2025 Understand Top Defects to Help Strengthen Loan Quality